Refund policy

Sypik USA Return & Warranty Policy

We stand behind the quality of our paddles and want you to feel confident with your purchase. Please review our return and warranty policy below.

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Return Policy

Return Window

You have 30 days from the delivery date to return your paddle for a refund or exchange.

Eligibility
 • Paddle must be unused and in its original condition
 • Must include original packaging (if applicable)
 • Proof of purchase is required

Demo paddles, ambassador purchases, and wholesale orders are final sale and not eligible for return.

How to Start a Return

Email us at [your email] with:
 • Your order number
 • Reason for return
 • Photos of the paddle (if applicable)

You are responsible for return shipping unless the product is defective.

Refunds
 • Once the item is received and inspected, refunds are processed to the original payment method within 5–7 business days.
 • Original shipping fees are non-refundable.

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Warranty Policy

All Sypik paddles come with a 6-month limited warranty covering:
 • Manufacturing defects
 • Structural failures not caused by misuse or abuse

What’s Not Covered
 • Normal wear and tear
 • Edge guard scuffing or scratches
 • Damage from drops, misuse, or exposure to extreme elements
 • Cosmetic issues that do not affect performance

How to File a Warranty Claim

Email [your email] with:
 • Order number
 • Description of the issue
 • Photos of the paddle and the defect

If the claim is approved, we’ll issue a replacement or store credit. Customer is responsible for return shipping unless otherwise stated.